THIS POSITION IS LOCATED AT 787 ATLANTIC AVENUE 2nd FLOOR BROOKLYN, NY

The Leased Housing Department’s Brooklyn Client Services is seeking a Principal Administrative Associate (PAA) to support administrative activities for the department. Reporting to the Director of LHD Brooklyn Client Services, the PAA will have some latitude for independent initiative and decision making. The PAA will perform difficult and responsible administrative functions.

Specific duties and responsibilities include, but are not limited to the following:

- Respond to inquiries made to Brooklyn Client Services. This includes providing information to applicants, tenants and vendors about the status of applications and rentals.
- Prepare reports, update database, and distribute reports.
- Monitor Brooklyn Client Services designated mailboxes and respond to inquiries.
- Upload rental documents and pertinent information in Siebel.
- Assist with onboarding new employees.
- Retrieve and verify Information in Siebel System.
- Track duplicate subsidies and follow up with NYCHA Public Housing and other housing entities regarding these transactions.
- Perform administrative tasks (e.g., data entry and file preparation).
- Conduct participant and landlord outreach via phone and email.
- Monitor office supplies inventory and order supplies as needed.
- Track and manage unit vacancies.
- Perform other duties as assigned.

Note: Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Principal Administrative Associate to be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Additional Information:
1. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
2. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

- Excellent verbal and written communication skills. - Proficiency in Microsoft Office (e.g., Outlook, Word, Excel and PowerPoint). - Knowledge of the Siebel System. - Ability to prioritize work and work in a fast-paced environment.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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