The Office of General and Administrative Services seeks an individual to continually ensure that our internal process aligns with the protocol and policies set forth, keeping the agency in alignment with Agency, City, State and Federal archiving guidelines. The OGAS team seeks a highly motivated, organized, and detail-oriented individual with excellent knowledge of DORIS, NYC Record Retention program and general knowledge with a service-oriented personality.

- Perform collaborative duties to include administrative and general hands-on tasks to support internal and external initiatives
- Versatile presenter who can be concise while providing training and technical assistance on Record Retention procedures agency-wide by staying abreast of City, State and Federal guideline and policy
- Maintain standard operating procedures for the unit as well as develop an agencywide annual training for Records liaisons
- Ensure the unit’s electronic platform is maintained, organized and relevant to business needs
- Perform abstract analysis on routine business practices with a focus on efficient improvement in logistics and basic operational desires
- Provide high level customer service for internal and external stakeholders in person and by utilizing the service request portal
- Using benchmarks to improve grant proposals
- Strong communicator with excellent writing skills, capable of delivering clear and concise training and documentation
- Strategic thinker who can assess operational challenges and implement effective solutions
- Highly organized and detail-oriented, able to manage multiple projects and deadlines
- Adaptive and resourceful in resolving issues and ensuring process alignment with NYC Aging objectives

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

- Strong communicator with excellent writing skills, capable of delivering clear and concise training and documentation a plus. - Proficiency with Microsoft Office a plus. (MS Word and MS Excel, MS PowerPoint) a plus. - Preferred candidate should be adaptive and resourceful in resolving issues and ensuring process alignment with NYC Aging objectives - Proficiency designing software (Illustrator, Adobe Photoshop, MS Visio etc.) a plus. - Highly organized and detail-oriented, able to manage multiple projects and deadlines preferred. - Working knowledge of ARCHIBUS, Fleet Focus, City Surplus, DORIS (Record Retention), Service Now, FMS3, Passport, HHS and Konica Minolta machines preferred. - Preferred candidate should be a strategic thinker who can assess operational challenges and implement effective solutions. - Working knowledge of project management tools e.g. Gantt Charts a plus. - NYS Driver’s License a plus. *Non-City rate (non-City candidates & candidates with less than 2 years of City Service) **City incumbent rate (Candidates with 2 or more active years of City Service)

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Records and Operations Analyst