About the Agency:

The NYC Department Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.

The Office of Enforcement of Neighborhood Services is composed of six divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD).

Your Impact:
The Emergency Operations and Enhanced Enforcement Division (EOD) Alternative Enforcement Program (AEP) is an enforcement program which identifies the 250 most distressed multiple dwellings citywide each year. AEP allows the city to make repairs to these buildings and bill the landlord for the repairs. This keeps residents in the direst of conditions from waiting for landlords to act.
The AEP staff perform roof to cellar inspections, determine the underlying cause of the violations and order the owner to perform system replacement work. When an owner fails to perform the ordered system replacement work, AEP may perform the work and bill the landlord for the cost.
Your Role:
This new need is based on several factors that have compounded over time to require an increase in staffing, including legislative changes affecting the size of the buildings and the number of buildings selected per year/round. In the beginning of January 2024 the 250 buildings selected resulted in a significant increase in the number of units, increasing almost by about 50%, from an average of 5,000 units to over 7,500 units. As of August 1, 2024, AEP has 759 buildings active in the program for which the following tasks are required. As a Community Coordinator/Vendor Tracking, your role will include, but not be limited to the following:
Your Responsibilities:
- Prepares specialized routes for monitoring of violations, arranged appointments with field inspectors and tenants to expedite compliance of emergency repair violations
- Monitors the compliance of heat issued violations by creating routes for inspections, monitoring the contractors’ work performance and verification of tenants and landlords.
- Dispatches field inspectors and maintenance mechanics, to emergency locations to verify condition earmarked as high priority.
- Conducts the tracking, processing, and/or updating the work done through the AEP, vendor award, landlord compliance and access warrants.
- Coordinated reinspection’s scheduled by the Housing Litigation Division Liaison to verify landlord compliance .
- Assists routing supervisor in conveying systematic issues to technical support team for correction of program processing.
- Participates with the verification, created, and modified Open Markets Orders (OMO), and maintained the programs database for critical heat and hot water generated reports.
- Assist with vendors’ submission of landlord refusal affidavits for litigation and court order work orders are
orders are executed timely and archived properly.
- Assistance with resolution of contractor payment, issues initiated by the contractors, engineering Audit Division
and Accounts Payable Unit.
- Ensure reports, and other related documentations from vendors reports are archived in HPDINFO per agency protocols.
- Ensure all referral communications such as vendors’ submission of landlord refusal affidavits for litigation and court order work orders are executed timely and archived properly.
- Prepare work order status reports for meetings or when requested
- Perform other clerical duties as assigned.
Preferred skills:
- Utilizing PC software applications such as Microsoft Excel and Word.
- Good verbal communication skills.
- Ability to work both independently and as part of a team.
- Bilingual.

Note:

Candidates may be assigned to any office within the 5 boroughs and may be assigned to work evenings and weekends.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Apply Shortlist

Vendor Tracking