APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE


The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self- sufficiency as quickly as possible.

Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.

Human Resources Solutions (HRS) is requesting to hire one (1) Clerical Associate III to function as an EVU/CDU Clerical Assistant within the Employment Verification Unit/Check Disbursement Unit, who will perform the following:

- Be responsible for logging all documentation received from various sources (email, mail, fax, walk-ins) for the Employment Verification and Check Disbursement units, by entering information into database for tracking and record keeping purposes.
- Respond to telephone and/or email inquiries concerning employee verification and employees’ checks.
- Be responsible for responding to requested inquiries related to Employment verification request; in addition to responding to inquiries regarding employees checks by utilizing information from (Payroll Management System [PMS], City Human Resource Management System [CHRMS], City Time, Staff Leave roster [402e]).
- Be responsible for providing reception desk coverage throughout the workday to address staff inquiries and telephone coverage within the area of assignment (EVU/CDU), by taking messages/transferring calls/providing information/maintaining a log of incoming calls, to facilitate unit communication with associates/clients.
- Be responsible for performing a variety of clerical functions which can include maintaining a filing system for check disbursement and employment verification units.
- Be responsible for entering information onto the check refund system.
- Be responsible for data entering/ scanning documents into a computerized system.
- Support supervisor on special projects related to Employment Verification and Check Disbursement units as needed.

Work Location: 4 World Trade Center
Hours/Schedule: 9 AM – 5 PM

CLERICAL ASSOCIATE - 10251

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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EVU/CDU CLERICAL ASSISTANT