The New York City Employees’ Retirement System (NYCERS) is seeking to hire a Pension Education Specialist in the Pension Outreach Programs (POP) Unit within the Client Services Division.
The Pension Education Specialist is responsible for designing, implementing, and managing training programs for NYC employees who are members and prospective members of NYCERS, as well as other NYCERS partners and stakeholders.

The ideal candidate should have strong leadership abilities, excellent communication skills, and a passion for and experience with training and development best practices.

Key Responsibilities includes:

- Conduct training needs assessments to identify knowledge gaps and training opportunities.
- Design and develop comprehensive training programs and materials, including manuals, presentations, and e-learning courses.
- Facilitate training sessions, workshops, and seminars to various employee and stakeholder groups, ensuring effective learning experiences.
- Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments.
- Collaborate with of NYCERS division heads to align training initiatives with organizational goals and service delivery plans.
- Mentor and guide junior team members, providing support and sharing best practices.
- Stay current with industry trends and advancements in training methodologies to continuously improve training offerings.
- Maintain training records and reports, ensuring compliance with organizational policies and regulations.

ADMINISTRATIVE RETIREMENTS BEN - 8298C

1. A baccalaureate degree from an accredited college or university including or supplemented by 12 credits in mathematics, statistics, accounting, and/or actuarial science and four years of satisfactory full-time experience implementing the provisions of a retirement plan involving the use of mathematical, statistical, actuarial or accounting computations, 18 months of which must have been in an administrative, managerial or executive capacity or supervising professionals implementing the provisions of a retirement plan involving the use of mathematical, statistical, actuarial or accounting computations; or

2. An associate degree or 60 credits from an accredited college or university, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and six years of satisfactory full-time experience as indicated in “1”; or

3. Education and/or experience equivalent to “1” or “2” above. However, all candidates must have 60 credits from an accredited college or university, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and the 18 months of experience in a supervisory, administrative, managerial or executive capacity as described in “1” above.

- Experience with data analytics and reporting - Exceptional presentation skills - Exceptional writing skills - Certification in training or instructional design (e.g., CPTD, ATD) or at least 2 years of experience delivering training. - Experience with e-learning development tools (e.g., Articulate, Captivate). - Familiarity with performance management systems and employee development frameworks. - Salesforce CRM experience - Knowledge of pensions systems - At least two years of supervisory experience

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Administrative Retirement Benefits Specialist, NM