APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE OR PERMANENT IN A CIVIL SERVICE TITLE IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9.

The Department of Social Services Accountability Office (DSS-AO) is responsible for supporting the integrity of social services programs administered by the New York City Human Resources Administration (HRA), Department of Social Services (DSS) and Department of Homeless Services (DHS).

DSS-AO maintains the operation of the Office of Audit Services (OAS) and Office of Quality Assurance (OQA), Office of Accountability Strategies (OAS), Compliance and Contract Monitoring (CCM), Investigation, Revenue and Enforcement Administration (IREA), Office of Data Security Management (ODSM) and the Accountability Initiative and Change Monitoring (AICM).

The Office of Quality Assurance and Fiscal Integrity (OQA&FI) oversees quality, efficiency and financial integrity for select HRA programs (primarily the Family Independence Administration and the Medicaid Program). Within OAQ&FI, PERT is tasked with aggressively monitoring program compliance with Agency policy and changes under welfare reform.

The Office of Quality Assurance & Fiscal Integrity is recruiting for (1) Admin Staff Analyst NM II to function as a(n) Director, PERT, who will:

- Evaluate reports and other source material pertaining to the unit’s audits/reviews on HRA/DHS programs/services and gives final approval on recommendations made by the Deputy Director, Assistant Directors, Case Reviewers and Analysts for submission to senior leadership in various departments to ensure that recommendations are compatible with the Agency’s management goals.

- Oversee the design and execution of customized audit instruments, data collection, and complex analytical tools used to monitor and report compliance with complex and/or high-profile lawsuit stipulations and court orders.

- Oversee the preparation of analyses and comparative reports by the Deputy and Assistant Directors based on the data collected by various sources such as Job Stat, Caper Reports, OTDA, QC reviews, WMS, POS etc., to assist individual FIA centers and other HRA programs in determining problem areas and training needs.

- Provide expertise to PERT staff that monitor newly formulated corrective action initiatives within the FIA programs to ensure that recommended solutions are feasible and in compliance with federal, state, and local regulations, oversight agency mandates or corrective action plans, and lawsuit stipulations.

- Collaborate with the Assistant Deputy Commissioner and Deputy Director and various HRA, DHS, and DSS program areas including the Office of Legal Affairs on formulating strategies for all special projects assigned to PERT; participate in meetings with representatives of the same to discuss the design and implementation of audit instruments and to prioritize work assignments.

- Collaborate with Regional Managers, Directors, and other senior staff and analysts through meetings, presentations, and/or workshops to identify areas for system innovation and workflow improvement and develop strategies to correct existing agency deficiencies, ensure lawsuit stipulation compliance, and minimize the risk of financial sanctions.

- May assume responsibility for the operation of the Office of Quality Assurance & Fiscal Integrity in the absence of the Assistant Deputy Commissioner.

Work Location: 150 Greenwich Street, 4 WORLD TRADE CENTER, New York, NY 10007

Hours/Schedule: Monday to Friday: 9 am – 5 pm

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

- Exceptional written and verbal communication skills. - Strong presentation skills. - Working knowledge of various Agency systems including, but not limited to, WMS, POS, NYCWAY, CARES, HRA One Viewer, and EDITS. - Proficient in Microsoft Word, Excel, PowerPoint, and ACCESS. - Extensive knowledge of federal and State SNAP and TANF regulations. - Experience creating data reports and conducting trend analysis,

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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DIRECTOR, PERT