The Bureau of Communications, within the agency's Office of External Affairs division, serves as the agency's in-house publisher; develops public health marketing campaigns and related collateral; provides materials and services in languages for limited-English proficient New Yorkers; maintains the agency's website and its social media platforms. Within Communications, the Language Services unit coordinates the delivery of interpretation services including ASL and real-time captioning to inform New Yorkers of health information including that related to public health emergencies. The Unit also provides professionally translated materials to ensure that Limited English Proficient New Yorkers have equitable access to information and services that the NYC Health Department provides.

The Language Service unit has an opening for a full-time Haitian Creole Translator/Project Manager who will be reporting to the Director of Language Services and Research and working with a team of translators and language access coordinators; as the new Haitian Creole Translator you will be supporting the Agency in its efforts to comply with Local Law 30: The Citywide Policy on Language Access to ensure the effective delivery of City Services and meaningful access to City programs and activities for all City residents who are proficient in Haitian Creole, regardless of their proficiency in English.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Translating and proof-reading the translation of a vast range of communication materials (such as booklets, fact sheets, emergency communication materials, press releases, social media posts and marketing campaigns) into Haitian Creole for distribution to community-based organizations and the City at large.

Providing input on cultural and linguistic issues related to the development of communications materials for diverse New York City audiences and for the outreach to community-based organizations, other City Agencies, and constituents.

Assisting/contributing to the development of in-house resources like translation style guides and glossaries that aim to improve the effectiveness of the agency's language services across New York City neighborhoods/communities.

Performing clerical work, such as review invoices, submit for payments, and assist the unit with special projects, when not engaged in translation duties.

Improving outreach to diverse communities throughout New York City via the establishment of collaborative working relationships with community-based organizations throughout New York City.

Managing language services projects including coordinating with the Publications Unit, outside vendors, and in-house translators to deliver high-quality translations for programmatic events.

PREFERRED SKILLS:
Native fluency in Haitian Creole

Excellent judgement, editing, writing and interpersonal skills

Ability to communicate complex messages clearly in simple language to highly diverse audiences

Strong organizational and problem-solving skills

Experience with stakeholder engagement and project management

The ideal candidate for this position must be a pro-active and self-motivated individual with the ability to work in teams and in a highly dynamic environment with multiple stakeholders and timelines.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Haitian Creole Translator - Project Manager, Bureau of Communications