Operations Manager
City of Boston
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- Req ID
- 2024-28131
- Dept
- Off of Eco Opp & Incl
- Position
- Regular Full-Time
- Location
- ASD-Min & Womens Bus. Office
- Salary Min
- 75,275.36
- Salary Max
- 106,928.18
- Union
- EXM
- Openings
- 1
- Posting End Date
- 2/23/2025
- Contact Email
- Patti.Arsenault@Boston.Gov
Overview:
Brief Job Description (essential functions of the job):
Under the direct supervision of the Director of Small Business and working closely with the Director of Operations, the Operations Manager is responsible for assisting the Director in overseeing all operations of the Small Business Unit.
With the guidance of the Citywide Small Business Plan, the Small Business Unit of the Office of Economic Opportunity and Inclusion works to ensure that Boston is an attractive and accessible place for small businesses to grow and thrive. The Small Business Development Unit works to support Boston’s 40,000 small businesses with programming and direct services.
Responsibilities:
- Supervises administrative staff.
- Manages all reporting and tracking systems.
- Prepares annual budget requests.
- Prepares and manages reporting of divisional production goals and unit counts using Salesforce.
- Tracks intake of and coordinates responses to constituent requests.
- Coordinates management of audits.
- Performs internal case reviews to ensure quality, cost control, and efficiency.
- Develops, implements, and maintains appropriate policies and procedures governing the operations of the division.
- Manages all accounting, financial, human resources, and administrative activities between the Small Business Unit and the administration & finance divisions of the Cabinet of Economic Opportunity and Inclusion.
- Manages all human resource activities for the Small Business Unit as required, including payroll and timekeeping activities when applicable. Maintains high standards of confidentiality of all employee records and information.
- Develops processes for and oversight of archiving project files.
- Performs other related duties as required.
Minimum Entrance Qualifications:
- At least four (4) years' experience in public administration.
- Familiarity with federal and state economic development programs, policies, and rules, particularly federal CDBG programs.
- Demonstrated supervisory skills.
- Excellent organizational, managerial, and communication skills.
- Demonstrated proficiency in MS Office, particularly Word, Excel, Salesforce, and City of Boston administrative and financial processes preferred.
- Strong organizational and interpersonal skills, attention to detail, and knowledge of standard office practices.
- Appropriate educational substitutions may be made.
- Ability to exercise good judgment and focus on detail as required by the job.
BOSTON RESIDENCY REQUIRED
Terms:
Union/Salary Plan/Grade: Non-Union/NU-25
Hours Per Week: 35
Options:
The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.
The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.
We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.
This job is no longer accepting applications
See open jobs at City of Boston.See open jobs similar to "Operations Manager" Advanced Energy Group, LLC.