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Receptionist

City of Boston

City of Boston

Administration
Boston, MA, USA
Posted 6+ months ago

Senior Library Assistant (Branch)

Req ID
2024-27650
Dept
Boston Public Library
Position
Regular Full-Time
Location
BPL: SOUTH END BRANCH
Salary Min
35,823.38
Salary Max
47,457.80
Union
AFP
Openings
1
Posting End Date
9/26/2024
Contact Email
emclaughlin@bpl.org

Overview:

Brief job description (essential functions of the job):

Class Specifications: Includes library assistants working in the branch libraries whose duties involve the following: greeting and directing patrons, registration of borrowers, charging and discharging of books and other materials, maintaining the book and other materials collections, maintaining/troubleshooting equipment, typing/word processing and filing.

Responsibilities:

Under the direction of the Branch Librarian or ranking staff member, and in accordance with standard policies and practices, performs any or all of the following:

  • Greets and directs library patrons in person and over the phone, providing simple direction and information.
  • Gives out and interprets BPL policies and procedures in a professional and courteous manner.
  • Identifies and refers problems to their supervisor.
  • Charges and discharges books and other materials, as well as receives and records fines.
  • Interviews applicants for library cards and verifies identification.
  • Prepares periodicals for circulation and maintains the periodical collection.
  • Books museum passes.
  • Receives and routes requests, including basic interlibrary loan requests, maintains reserve shelf, handles send item list.
  • Receives, sorts, shelves, verifies, delivers, mends, and bar-codes books, and traces records and searches shelves for books not properly accounted for.
  • Assists in maintaining bulletin boards and exhibition cases.
  • Typing/word processing simple forms and records.
  • Compiles basic statistical records.
  • Operates and provides basic equipment maintenance and troubleshooting, e.g., turning on and off, cleaning, filling with paper, and replacing toner cartridges.
  • Uses and assists patrons in the basic use of a variety of library owned technological equipment, e.g. photocopier, public computer signup systems, audiovisual equipment.
  • Sorts and routes U.S. Mail.
  • Attends training when directed.
  • Performs other related duties as required.

Minimum Entrance Qualifications:

Minimum Qualifications:

  • Education: High school graduate or GED.
  • Experience: None required.

Special Qualifications:

  • Tact in dealing with people; good oral skills.
  • Ability to work cooperatively with staff; demeanor appropriate to the workplace.
  • Competency in the use of personal computers and Windows software sufficient to meet the tasks of the position.
  • Dependability, good attendance, and punctuality record.

Requirements:

  • Ability to exercise good judgment and focus on detail as required by the job.
  • CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: AFSCME/LA-3

Hours per week: 35

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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.

We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.