Business Relationship Manager
City of Boston
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See open jobs at City of Boston.See open jobs similar to "Business Relationship Manager" Advanced Energy Group, LLC.Customer Service
Boston, MA, USA
Posted 6+ months ago
Business Relationship Manager
- Req ID
- 2024-26729
- Dept
- Dpt of Innovation & Technology
- Position
- Regular Full-Time
- Location
- ASD-Mgmt Information Systems
- Salary Min
- 86,331.37
- Salary Max
- 122,589.23
- Union
- EXM
- Openings
- 2
- Posting End Date
- 9/19/2024
- Contact Email
- estelle.tshitenge@boston.gov
Overview:
The Business Relationship Manager (BRM) is responsible for building and maintaining relationships with City cabinets, agencies, and departments and agencies. The BRM will work to align innovation, data, process improvement, user experience research and design, technology budget, policies, and projects with the strategic goals of the stakeholders under the mayor's vision. The BRMs will support other departments and agencies in the development of programs, policies, and services bringing systems thinking and leveraging technical resources - including digital communications, data, etc. By strengthening trust, communication, and collaboration between DoIT and the rest of the City operations, BRMs will enable better outcomes for constituents.
Responsibilities:
- Build and maintain the relationship between DoIT and the City departments and agencies.
- Coordinate the strategic needs between departments and agencies.
- Work closely with the departments and agencies to understand what their processes are and how they perform their work. Assist in identifying areas that need improvement to become more efficient, whether through process improvement or technology.
- Manage special projects, has the ability to lead certain initiatives within DoIT.
- Conduct research and assessments for technology needs, perform business case analysis for IT investments, and coordinate with the PMO on current implementation projects.
- Communicate decisions, change management, priorities and relevant project information to appropriate levels of staff regarding business unit requests, projects and initiatives.
- Proactively share knowledge of technology risks and opportunities to improve efficiency and effectiveness of business units.
- Coordinate with business operations by exercising oversight, applying risk/value techniques and business analysis expertise to understand project architecture and components, shape initial project requests, and assist with the formulation of high-level roadmap.
- Plan and prioritize initiatives based on enterprise needs of the city departments and agencies.
- Work with appropriate resources to document IT related processes.
- Continue to be knowledgeable of industry trends of the business and technology.
Minimum Entrance Qualifications:
- Bachelor's degree in business, public administration, or a related field.
- 5+ years of work experience.
- Strong understanding of the public sector.
- Experience with innovation, data, process improvement, user experience research and design, technology budget, policies, and projects.
- Excellent communication and interpersonal skills with attention to detail.
- Ability to work independently and as part of a team.
- Ability to meet deadlines and work under pressure.
- Excellent communication (oral, written, and presentation) skills are required.
- Excellent organizational preferred.
- Proficiency with Microsoft Office and Google Suite preferred.
Boston Residency Required
Terms:
Salary Plan/Grade: MM2-9
Hours per week: 35
Options:
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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.
The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.
We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.
This job is no longer accepting applications
See open jobs at City of Boston.See open jobs similar to "Business Relationship Manager" Advanced Energy Group, LLC.